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Completed

Reminder email for yearly subscription

vanessazumba 4 months ago in Editor • updated by Moonfruit 3 months ago 1

I have just been charged for my yearly subscription without warning. Most companies warn you regarding upcoming payments and I think Moonfruit should do this too especially as it's a yearly payment. You also may want to cancel/change the subscription and this could be done with warning.Could this be actioned? 

Completed

This has now been actioned. Annual customers should get an email reminder 3 days before their renewal is due.